Privacy Policy

When you place an order or create an account, we collect your name, email address, phone number, and delivery address.

We collect payment details only to the extent needed to process your transaction — we do not store full card numbers.

We may collect browsing data (pages visited, time spent) through cookies to improve your shopping experience.

To process and fulfil your orders, including shipping and delivery updates.

To send order confirmations, receipts, and customer support communications.

To improve our website, understand purchase trends, and personalise your experience.

We do not sell, rent, or trade your personal information to third parties.

We share your delivery address and phone number with our courier partners solely for the purpose of delivering your order.

We may share data with payment processors (e.g. Razorpay, UPI gateways) who are bound by their own privacy obligations.

We will disclose information if required by law or to protect the rights and safety of Little Craft Haven or its customers.

We use essential cookies to keep your cart session active and to remember your login state.

Analytics cookies (if enabled) help us understand which pages are most useful — you may disable these in your browser settings.

We do not use cookies to track you across other websites.

Your account password is hashed and never stored in plain text.

All data is transmitted over HTTPS (TLS encryption).

We regularly review our security practices, but no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your account.

You may request a copy of the personal data we hold about you at any time.

You may ask us to correct inaccurate information or delete your account and associated data.

To exercise these rights, email us at nitisharamrakhwani34@gmail.com — we will respond within 7 business days.

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page.

Continued use of our website after changes constitutes your acceptance of the updated policy.